1. Use of Website

You agree not to misuse our website or its content. All content, images, and designs are the intellectual property of Bliss & Cleanse and may not be copied or used without permission.

2. Product Availability

All products are subject to availability. In case an item is out of stock, we will notify you and offer an alternative or a refund.

3. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR). Prices may change without notice. We accept payments via Cash on Delivery, Bank Transfer, or any other payment method you provide.

Shipping Policy

1. Delivery Time: Orders are processed within 1–3 working days and delivered in 3–7 business days, depending on location.
2. Delivery Partners: We use trusted couriers (Envo, TCS) to ensure your package arrives safely.
3. Shipping Charges: Calculated at checkout based on order total and destination.

Return & Exchange Policy

1. Returns: Due to hygiene, returns are only accepted if a product is damaged, incorrect, or expired on delivery.
2. Exchanges: Contact us within 48 hours of receipt with photos. Valid requests will be exchanged free of charge.
3. Refunds: Issued for out‑of‑stock items or non‑replaceable products. Processing may take 5–7 working days.

Privacy Policy

1. Information Collection: We collect your name, address, contact number, and payment details to fulfill orders.
2. Use of Information: Used solely for order processing, shipping, and marketing (opt‑in only). We never sell your data.
3. Data Security: We employ industry‑standard measures to protect your personal information.

Contact Us

• Email: [email protected]
• Instagram: @blissandcleanse